Shipping & Delivery

DATE OF LAST UPDATE: FEBRUARY 10, 2023

Domestic Shipping Policy

Shipment processing time
All orders are processed within 3 business days.

Shipping rates and the delivery estimated
Shipping charges for your order will be calculated and displayed at checkout.

 Shipping method                       Estimated delivery time             Shipment cost    
 Standard Shipping                      7-15 business days                          $5.99

USA: Currently we only ship to the United States forty-eight contiguous states and Washington, DC. We do not ship to P.O. boxes, military bases, or diplomatic locations.

Shipment confirmation and order tracking
When your order is processed and a tracking number is available, you will receive an email with tracking information.

Customs, duties, and taxes
Moonlightz is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.

Damages
Moonlightz is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy
Moonlightz does not ship internationally.

Still, have questions about shipping? Contact customer service at [email protected].